VNS Health MLTC: Dental Services

The dental card is accepted by hundreds of fully qualified dentists. Select any network dentist for all dental care needs.

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Cost
$0
Prior Authorization Required
No, but limitations apply
Provider Referral or Order Required
Yes

How To Receive

Details on how to apply

Preventive and basic dental services do not need to be arranged through the VNS Health MLTC Care Team, though during the next care management call, do inform the Care Team of dental services received.

For 2024, crowns and root canals will be covered in certain circumstances so that more natural teeth can be kept and maintained. In addition, replacement dentures and implants will only need a recommendation from a dentist to determine if they are necessary. This will make it easier for members to access these dental services.

  1. Locate a network dentist: Click on the Dental tab on the page.

  2. Make an appointment with the dentist.

  3. Present the VNS Health MLTC-issued dental card at the appointment.

  4. Complete the dental work.

For questions or concerns, contact the VNS Health MLTC Care Team at (888) 867-6555 (TTY 711), 9 am - 5 pm, Monday - Friday, or use the Send Us a Message form.

For more information on New York Medicaid state changes to dental benefits and associated costs, review the Medicaid Program Dental Policy and Procedure Code Manual. New language (changes) are highlighted in purple text.

Availability
Routine check-ups twice a year; Other services as needed

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Proper dental care is about much more than teeth, though clean and healthy teeth are an essential start. Many people don't realize that issues with the teeth and gums lead to far greater problems than what is seen or felt on the surface. Many older adults ignore the signs and symptoms of poor dental health.

Cavities are sometimes seen and felt, though oftentimes not, and they are best addressed early, just as with any other condition. Once tooth pain is felt, drilling and filling are a certainty, and maybe more. Avoiding dry mouth (which occurs frequently in older adults) and brushing regularly are essential in preventing cavities.

Broken or missing teeth are a gateway to the tissues, vessels, nerves, and bones beneath. Those vessels and nerves, especially, are direct pathways to the heart and brain. Therefore, if an infection occurs beneath the teeth, it could travel to the heart or brain. Dental problems can actually cause heart disease and irreversible angina (chest pain caused by reduced blood flow to the heart).

Likewise with gum disease, which is why gingivitis should not go untreated. Gingivitis can lead to periodontal disease. Periodontal disease affects the tissues around the teeth, including the bone to which they are anchored. It is a risk factor for both heart and lung disease.

Dental problems can also affect speech, and cause difficulties with chewing or swallowing, leading to poor nutrition and aspiration risk (liquids or foods pass into the lungs).

Probably most importantly, to our loved ones at least, poor dental care can prevent them from enjoying the foods they prefer. It takes healthy teeth and gums to process meats, fibrous foods (most fruits and vegetables), and crunchy snacks.

Dentures and implants are excellent alternatives when required, though they are expensive and not as reliable as natural teeth. They are also avoidable with proper dental care.

After enrollment in the health plan, a dental card from the dental network is issued. The dental card is accepted by hundreds of fully qualified network dentists. Any network dentist can be selected for all dental care and services.

Dental benefits include:

Services not within the scope of the Medicaid program include but are not limited to:

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