VNS Health MLTC: Durable Medical Equipment (DME)
DME in the home for safety and support can increase independence, reduce anxiety, and enhance quality of life.
How To Receive
Details on how to apply
If you have a DME/Supply order, upload it by clicking the button above
Requesting DME made easier: explore for specific guidance on Heavy DME Items (wheelchair, hospital bed, lifts, etc.), Oxygen Therapy and Wound Care.
All DME Prescriptions will require at least:
Date
Member's legal name
Member's date of birth
DME-related diagnosis and associated ICD-10 codes
Provider's NPI
Requested DME/Supply product(s)
Length of need/refills
Provider signature with date
If the provider is going to send the DME/Supply order directly, then fax it to 212-897-9448
If you have taken these steps but still need assistance, the VNS Health MLTC Care Team is available to support you. Any member of the Care Team can research and respond to inquiries and questions regarding DME/Supplies. Issues will be escalated to your Care Manager if needed.
Contact the VNS Health MLTC Care Team at (888) 867-6555 (TTY 711), 9 am - 5 pm, Monday - Friday, or use the Send Us a Message form.
Everything you need is all in one place
Helpful app simplifies family caregiving by combining your loved one’s insurance benefits and medical records into one user-friendly platform while enhancing your caregiving skills
Durable medical equipment (DME) is equipment, devices, and supplies that are reusable and generally not disposable. The Care Manager coordinates the provision of DME. Some DME items include, but are not limited to:
Medical/Surgical supplies*
Enteral and parenteral formulas*
Oral supplements
Hearing aid batteries
Prosthetics
Orthotics
Orthopedic footwear
*May be covered under Medicare benefits as prescribed by a provider
About us
Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.
