VNS Health MLTC: Non-Emergency Transportation
Non-emergency transportation to and from health-related appointments and services such as primary care, specialty care, procedures, and programs.

How To Receive
Details on how to apply
Everything you need is all in one place
Helpful app simplifies family caregiving by combining your loved one’s insurance benefits and medical records into one user-friendly platform while enhancing your caregiving skills

Caregivers aren’t always available to transport their loved ones to appointments, or reliable transportation may not always be available, and some appointments may not allow the caregiver to accompany their loved one anyway. In these and other instances, ensuring loved ones have a means of getting to and from necessary appointments is essential—and a relief.
In the case where reliable transportation is not available to you, though you still wish to accompany your loved one to their appointment, you may ride with your loved one in the arranged transportation unless the transport service does not permit you to accompany them in the vehicle (which is sometimes the case).
Health plan members are covered for trips to and from health-related appointments and services such as primary care, specialty care, procedures, and programs. Non-emergency transport (NEMT) may be provided through the state or other preferred provider - check with the health plan.
Arrangements should be made at least three days in advance.
About us
Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.
