VNS Health MLTC: Nursing Home Care

Admission to a participating nursing home is made on an individual basis. Decision-making includes the individual, provider, family, and Care Manager.

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Cost
$0
Prior Authorization Required
Yes
Provider Referral or Order Required
Yes

How To Receive

Details on how to apply

  1. Obtain a network provider order or referral for nursing home services, including the type of services needed and duration.

  2. Once nursing home care is decided upon by your loved one, you, the provider, and the VNS Health MLTC Care Team, contact the Care Team at (888) 867-6555 (TTY 711) for prior authorization.

    • The VNS Health Care Team will coordinate these services.

    • Staff from Member Services and the Eligibility Unit may also be involved in the process.

Availability
Ongoing, as ordered and authorized

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Although the health plan does its best to meet your loved one's needs at home, there may be times when it is more appropriate for them to receive care in a nursing home. Admission to a participating nursing home is made on an individual basis. The decision to receive care in a nursing home must be made by the individual, the provider, the family, and the Care Manager.

There are two types of nursing home stays: short-term for respite or rehabilitation and long-term for ongoing care.

One of the ways the health plan can be helpful is to check eligibility for institutional care under Medicaid. If current Medicaid eligibility only allows your loved one to receive community services, you may be asked to complete an application for institutional Medicaid. The application includes a review of financial assets and income for the past five years.

Staff from Member Services and the Eligibility Unit will help with this process. This is important because it can affect your loved one's ability to receive care in a nursing home.

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Helpful is an app to make caregiving easier. We integrate your loved one’s insurance benefits, medical records and caregiving guides into an immediate, accessible and user-friendly experience. Helpful supports your care needs by eliminating administrative tasks and providing technology to support your caregiving experience.